Frequently Asked Questions
Everything you need to know about shopping with the Tribe.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that sale items and intimates are final sale.
How do I know what size to order?
Each product page features a specific size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking our 'Tribe Style' reviews for real-life feedback.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.
Can I change or cancel my order after it's placed?
Because we aim to get your order to you as quickly as possible, we have a very limited window for changes. Please contact our support team immediately, and we will do our best to assist you.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer 'Buy Now, Pay Later' options through Afterpay and Klarna for your convenience.